Frequently Asked Questions
Have questions about Pathuma? Find details about our platform, privacy, and matching process below.
Is Pathuma free to use?
Creating a profile, uploading your details, and exploring potential matches on Pathuma is completely free. We also offer premium upgrade options for enhanced privacy controls and priority matching features.
How do I contact a profile I am interested in?
Once you find a profile you like, you can use an "Unlock" to view their contact details (phone number, address, family contacts). You can then contact them directly.
Are the profiles verified?
We take measures to verify profiles, but we also encourage users to do their own due diligence. We review every profile before it goes live to ensure it meets our community guidelines.
Can I hide my profile?
Yes, you can temporarily hide your profile from search results if you want to take a break. You can also permanently delete your account at any time.
How much does it cost?
Our Standard Package is LKR 1,500 for 6 unlocks. We also offer a Top-up option of LKR 300 for 1 single unlock.
Is my data secure?
Absolutely. We prioritize your privacy and security. Your sensitive contact information is encrypted and only shared with users who have unlocked your profile.